FREQUENT QUESTIONS

You choose one of our stories and then complete your order with the information requested for the creation of a personalized book for you. We then proceed to create a unique book according to the information provided in that order.

Please note that we cannot make changes once you have finalized the order because each book is specially prepared for you.

From the date we receive the order, it takes 2 to 3 weeks to be prepared, as each book is unique and specially prepared with the names that you have chosen for your gift. Then, you have to consider the delivery time.

Your satisfaction as our customer is our top priority. Therefore, we ask you to verify the information very well before placing the order, as once the order is received, we will not be able to modify it. If the product arrives damaged, with errors or is the wrong product, contact us for an exchange or refund. For more information on this, please review our Terms and Conditions.

Please send us your query through the contact form. We would love to help you and resolve any concerns you have and we will try to respond to your message as soon as possible.

We ship within the US only for now. If you have any particular questions, please send us your query through the contact form.

Our site is built on WordPress and the hosting is WordPress too. The transaction is made in Stripe. For more information, please review our Terms and Conditions and the sites of these two providers.

The payment method is credit card.

Not today, but we are working hard to offer this service soon.